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Birthday Balloons

Frequently Asked Questions

How Do I Book?

We have made this as easy of a process as possible!
1. Fill out a Booking Inquiry
2. A Fairy Godmother will contact you to confirm your party's details.

3. The Fairy Godmother will match performers to your request, create a booking form for you, and request a $50 - $100 deposit to secure your date via PayPal Invoice.

4. You have 72 hours from that email to pay your deposit before your time is released.

5.Once your deposit (or full prepayment) is received, you are booked and ready to go!

What Do I Need to Provide?
{Super Heroes}

1. Designate an open space free of clutter for the hero training game.  (ex. living room, rec room, or back yard -weather permitting) This is a high energy activity.

2. If your package includes a craft, you will need a table and chairs for the children. We will provide all craft supplies.

3. Unless otherwise noted, we will provide everything we need to put on the show!

How Far Do You Travel?

We are based out of the Millard area in Omaha, NE.
10 miles: included 
...per mile after 10...
2 performers* - $2.50 per mile

each additional performer + $1.00

*the attendant counts as a performer

What Age is This For?

Children ages 3 and up tend to be the most receptive. Our performers are trained to interact with guests of all ages and abilities.
For parties with children who are too young to participate, we will not count them against a maximum guest total.

When Will the Characters Arrive?

When you tell them to! 
You will choose the character's arrival time during booking. We will give you a 10 minute arrival window based on that time. Your team will call when they arrive, before coming to the door.
We strongly recommend giving guests at least 15-30 minutes to arrive beforehand.

What Do I Need to Provide?
{Tea Party}

We will bring our real tea cups and saucers for an authentic fairytale experience.
You will need a table and chairs for participating guests, this is often the same table used for the craft. As well as the "tea" drink (usually juice or lemonade) and any snacks. You will also need paper cups to replace ours when we leave.
*At the end of the Tea Service is a good time to sing Happy Birthday and cut the cake.

The attendant will request access to a sink to rinse out cups before they are transported back and thoroughly sanitized at our headquarters.

What Do I Need to Provide?
{Mermaids}

1. The mermaid/s will need a place to sit, this can be simple like a folding or dining room chair. What's important is that she's not on the ground.

2. Mermaids will "transform" on-site, you'll need a space for this. The best way is for littles to go to a different space (outside or to a playroom) while the mermaid arrives in the party space. Often a mermaid will sneak into a downstairs playroom while kids play upstairs. If kids can't be removed from the primary location, we will use a wheelchair to move the mermaid. Your Fairy Godmother will help figure this out.

3. Unless otherwise noted, we will provide everything we need to put on the show!

When Should I Book?

The sooner we have your booking request, the better!
Popular Characters, like the Snow Sisters, book up to 2 or 3 months out during our busiest times.
Rush Fees (measured from booking submission to party arrival time)

13 days> $15
7 days> $30

3 days> $45

What does an "attendant" do?

At Fairytale Omaha, all of our packages have a minimum of two performers so that none of our cast ever goes out alone. An attendant helps the costumed character with all sorts of things behind the scenes, like running speakers for songs and setting up crafts. They can also guide activities and help guests who are having big feelings.
An attendant can be upgraded to a character in some packages for an additional cost.

What Do I Need to Provide?
{Princesses}

1. Designate an open space free of clutter for games, singing, and storytelling. (ex. living room, rec room, or back yard -weather permitting)

2. If your package includes a craft, you will need a table and chairs for the children. We will provide all craft supplies.

3. Unless otherwise noted, we will provide everything we need to put on the show!

When/How Do I Pay?

After you have paid your deposit, the remainder is due online before the day of the party, or in cash at your event.
If there is a balance due, the royal attendant will accept your final payment before the end of your event. Please use an envelope to pay discreetly, away from children.
Performers never expect but always accept tips. Cash is preferred, but you can also use our PayPal.me/FairytaleOmaha link.

What if I Rented a Bounce House?

The noise and distraction makes it very difficult for performers to be heard. 
To maximize the value of your visit, it may be a good idea to shut down the inflatable for the duration of our time at your party, instead of making children choose between activities.

For their safety, our characters are not allowed to enter bounce houses or trampolines.

Why Are Costumed Characters More Expensive Than Attendants?

Simply put, characters require more training, extra time spent preparing, and costume maintenance behind the scenes - so they cost a little more to account for that extra work.

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